New York City Family Service Priorities: A Matter of Perspective
The Administration for Children's Services (ACS) has rebranded its Division of 'News Services' to the ACS Family Services Division, signaling a renewed commitment to families' experiences, growth, and success.
The Family Services Division is collaborating with community-based organisations, academic institutions, and public agencies to improve family programs in New York City. Last year, approximately 14,000 families with 30,000 children participated in these programs.
The Division is nurturing the ability of its dedicated provider partners to do their work effectively. It is also focusing on fostering new and creative ways of reaching communities with news and services. The Family Services Division is listening to what families need and spreading the word about its work through the right channels and credible messengers.
The Division is not just focused on preventing negative outcomes; it is focused on meeting the needs of families to ensure children's safety and wellbeing. It is ensuring the quality of family services with new research and analysis. The Family Services Division is also looking forward to continuing its nationally renowned research and innovation.
The Division is taking a holistic approach to helping families, aiming to address challenges at home and provide what families need to relieve daily stress and pursue life goals. It is supporting providers to be flexible in engaging with families and keeping them organisationally strong.
In a significant move, the NYC Family Services Division is hiring a parent advocate with lived experience in child welfare. This hire is a testament to the Division's commitment to elevating family lived experience and perspectives in its work and that of its providers and partners.
The Family Services Division is also working on building on its status as a hub for expertise and information about family services. It is collaborating with partners to increase its recognition and better its reputation in communities.
Recently, the ACS has released new strategic priorities to guide its progress in helping families. These priorities include a focus on improving access to news, enhancing the quality of services, and promoting family voice and choice.
The ACS Family Services Division is committed to making a positive impact on the lives of families in New York City. With its renewed focus and strategic approach, it is well-positioned to continue its important work.
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