Financial instability calls for financial institutions to adapt and cater to specific consumer and small business requirements
In the ever-evolving world of financial services, Erin Wynn, Vice President of Customer Engagement at Candescent, is making waves with her approachable and collaborative leadership style. Wynn's mission is to build a culture that empowers employees, particularly women, to succeed.
Wynn prioritizes forming strong relationships with other teams and departments, fostering an environment where everyone's voices are heard and opinions valued. She is a firm believer in the power of collaboration, recognizing that it can help elevate the banking public to become smarter, safer consumers with a positive experience in financial services.
At Candescent, Wynn is working to close a gap around peer collaboration in the financial services industry. She is optimistic about the industry's future, particularly the use of AI to gain timely, relevant insights into consumers' spending patterns and the offering of personalized recommendations. Wynn is also optimistic about the increasing flexibility of banks and credit unions, which she believes is crucial for institutions to be able to identify changes earlier and pivot more quickly to better meet consumer and business needs.
Candescent, a fintech company, combines four separate companies: NCR Voyix Digital Banking, Account Opening-Terafina, D3, and Digital Branch Services-CSP. This fusion delivers a comprehensive offering that includes account onboarding, sales management, treasury services, marketing campaign help, security layers, and more, all in one platform.
Wynn leads by example, providing opportunities for team members to develop new skills and gain confidence. She values respect and inclusion for all, from interns to executives, and is committed to creating a culture that empowers employees to professionally develop and grow.
One of Wynn's key initiatives is continuous professional development. This focus on both technical and softer skills, such as communication and management, is designed to equip employees with the tools they need to excel in their roles. Candescent hosts client groups that meet frequently on specific topics, such as extensibility, business banking, money movement, and more, to enable banks and credit unions to interact and brainstorm with one another.
Wynn is confident that an extensible platform that integrates seamlessly with third-party fintechs gives institutions the freedom to select the tools and services that best fit their evolving needs and strategies, leading to their success. She emphasizes the importance of creating workplaces where everyone's voices are heard and opinions valued, which can more effectively position future leaders for success.
In conclusion, Erin Wynn is transforming Candescent with her focus on collaboration, empowerment, and continuous professional development. Her leadership style, combined with the comprehensive offerings of Candescent, is poised to make a significant impact on the financial services industry.
- Erin Wynn, Vice President of Customer Engagement at Candescent, is committed to building a culture that empowers employees, particularly women, to succeed in finance.
- Wynn values relationships and prioritizes forming strong partnerships with other teams and departments, fostering an environment where everyone's opinions are appreciated.
- Wynn believes that collaboration in the financial services industry can help consumers become smarter, safer, and have a positive experience with financial services.
- Candescent, a fintech company, combines four separate companies to offer a comprehensive platform for account onboarding, sales management, treasury services, and more.
- Wynn leads by example, providing opportunities for team members to develop new skills, gain confidence, and grow professionally.
- Wynn focuses on continuous professional development, equipping employees with technical and soft skills to excel in their roles.
- Wynn is optimistic about the future of the financial services industry, particularly the use of AI for timely insights into spending patterns and the offering of personalized recommendations.
- Wynn emphasizes the importance of creating workplaces where everyone's voices are heard and opinions valued, positioning future leaders for success in finance, business, technology, leadership, and health-and-wellness, including womens-health.
