Blog on Healthcare and Life Sciences
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In recent times, IT administrators have been encountering a new challenge: unfamiliar third-party agents like Jira, Monday, or Dropbox appearing in the Microsoft Copilot Agent Store without their approval. This unexpected presence has raised security concerns and questions such as "Where did these agents come from, and how do I remove them?"
To address these issues, here's a step-by-step guide on how to manage and remove these third-party agents from your Copilot environment.
Step 1: Navigate to the Agent Store settings
Begin by navigating to the settings of the Copilot Agent Store. This is where you'll find the list of all agents currently active in your environment.
Step 2: Locate the third-party agents you wish to remove
Once you're in the Agent Store settings, identify the third-party agents you wish to remove. These are the agents that are not part of your organisation's approved list.
Step 3: Confirm the removal of the selected agents
After you've identified the unwanted agents, click on the 'Remove' or 'Uninstall' button next to each agent you wish to eliminate. A confirmation prompt will appear, ensuring you're making the correct decision.
Step 4: Clean up the Copilot Agent Store
By following these steps, you'll be able to clean up the Copilot Agent Store, providing a more curated, secure experience for your organisation.
Managing What's Available in Your Environment
It's important to remember that third-party agents in the Microsoft 365 Admin Center are typically downloaded and managed via the "Integrated Apps" section. Here, administrators can view permissions and data access for each agent, allowing them to delete or disable agents from this section to control which agents are allowed within the organisation.
Addressing User Confusion
The appearance of unfamiliar agents can lead to user confusion, resulting in tickets being submitted to the IT department. By maintaining a well-managed list of approved agents, you can help reduce this confusion and ensure a smoother workflow for your users.
Security Considerations
Security is a key concern when it comes to third-party agents. Potentially, these agents could access unvetted data, posing a risk to your organisation's security. By carefully managing and monitoring the agents in your environment, you can minimise this risk and ensure the safety of your data.
By following these guidelines, IT administrators can effectively manage their Copilot Agent Store, ensuring a secure and controlled environment for their organisation.
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