Assessment of Beltone Hearing Aids: An Overview of the Company and Its Devices
Beltone, a brand with a rich history dating back to the 1930s, offers a range of hearing solutions designed to cater to various needs. Founded by Sam Posen to help a friend with hearing issues, Beltone has grown to become a household name in the hearing aid industry.
The brand's product lineup includes five ranges of hearing aids, with additional variants. One of the most popular models is the Beltone Rely, which offers up to 30 hours of battery life, Bluetooth connectivity, and weather- and sweat-proof design. It's equipped with speech clarity in noise technology, making conversations easier even in noisy environments.
Beltone also offers the Beltone Achieve, which boasts surround sound technology and the best speech clarity in noise technology. The Beltone Imagine is another model that provides Bluetooth connectivity for streaming audio and calls. All Beltone hearing aids come with a 1-year limited manufacturer's warranty.
For those seeking online purchasing options, the Jabra Enhance Plus hearing aids are the only devices Beltone offers in this format. These earbud-style hearing aids are suitable for mild to moderate hearing loss and come with features such as a warp compressor, digital noise reduction, digital feedback suppression, and binaural beamformers.
Beltone's devices also come with BelCare Lifetime Care, which guarantees free customer support, hearing evaluations, cleaning, and other hearing care services. Customers can also buy additional coverage that protects against lost, stolen, or damaged hearing aids for up to 1 year.
In 2018, Consumer Reports ranked Beltone's overall satisfaction at 67 out of 100, placing it at the bottom of the rankings with NuEar. However, it's worth noting that Beltone was recognized for excellent customer service in 2025 by Newsweek, named one of the best in customer service for hearing care. This suggests strong customer satisfaction related to their service, although there is no specific 2021 customer satisfaction rating directly available.
Beltone's listing with the Better Business Bureau (BBB) mentions that the company has an A+ rating, despite the brand having no accreditation with the BBB. However, from customer reviews, Beltone has an overall rating of 1 out of 5 stars. The company has addressed 13 complaints on the BBB website over the last 3 years, with the most common issues being advertising practices or problems with the company's devices or services.
Beltone offers a leasing program, allowing people to test hearing aids for a certain amount of time before deciding to return or purchase the devices. Additionally, the brand has over 1,500 locations nationwide where customers can receive a free assessment from a hearing care professional.
After purchasing these hearing aids, people will need to visit a store for a hearing exam and fitting. Beltone also offers an app for selected models, allowing for remote adjustments. The brand also offers a buy-back program, where customers can trade in old hearing aids to lower the price of a new set.
In conclusion, while there is no definitive 2021 brand comparison ratings or specific customer satisfaction ratings for Beltone hearing aids found in the search results, the brand's rich history, wide range of products, and commitment to customer service make it a viable option for those seeking hearing solutions.
- Beltone's product range includes solutions for various needs, such as the Beltone Rely, Achieve, and Imagine, which cater to diverse hearing requirements, including chronic diseases like hearing loss, and fall under the broader categories of medical-conditions and health-and-wellness.
- The Jabra Enhance Plus hearing aids, the only devices Beltone offers for online purchase, are designed for customers with uncategorized hearing needs, ranging from mild to moderate hearing loss, and are a part of the general health-and-wellness domain.
- Beltone's leasing program and wide network of over 1,500 locations nationwide make it convenient for customers to try and purchase hearing aids, positioning it as a viable option in the science of hearing loss treatment and the broader field of chronic diseases.
